Sales / Marketing / Leadership / Retail & Call Center Management

Education

 

Master’s Degree in Human Resource Training and Development from ISU     

GPA 3.97

Master’s Degree Research Project and Practicum:

  • Performed a needs assessment for Qwest’s Initial Training Program through interviews, online surveys, and review of curriculum through which several areas of weakness were identified
  • Recommended engaging curriculum enhancements for the Qwest Initial Training Program which increased trainees’ levels of confidence to perform necessary job functions by as much as 66%
  • See Research tab for more information about this project

Bachelor’s Degree in Organizational Communication from BYU-Idaho    

GPA 3.99   Minor: Psychology & Business

I have also completed 18 credit hours at BYU towards a doctorate in Instructional Psychology & Technology with a 4.0 GPA